zedbazi's Privacy Policy
From the moment you register on the zedbazi platform to every transaction you make — this document provides a complete description of how your personal information is collected, what purposes it is used for, and how it is kept secure.
Introduction and Applicability
This Privacy Policy applies to all users of the zedbazi platform. By visiting the zedbazicasino.cam website, opening an account, or using any of our services, you are considered to have agreed to all the terms of this policy.
zedbazi believes that protecting the privacy of user information is a fundamental responsibility. We collect your personal information only to the extent necessary and for specific purposes — never unnecessarily or in excess.
The matters described in this policy work in conjunction with the Terms and Conditions. Together, both documents form the complete legal framework governing the relationship between zedbazi and its users.
This policy may be updated at any time. The latest version will always be available on this page. Registered users will be notified of significant changes. Continuing to use the service after an update constitutes acceptance of the revised policy.
What Information We Collect
Various types of information are collected at the time of account creation on zedbazi and at subsequent stages of use. Below is a detailed breakdown of the information collected:
2.1 Registration Information
The information you are required to provide when opening an account:
- Full name (as per National ID card or passport)
- Date of birth (for age verification — confirming age 21+)
- Mobile number and email address
- Residential address
- Preferred payment method (bKash, Nagad, Rocket, Upay, or bank account)
2.2 Identity Verification Information
In the interest of security and fraud prevention, additional documents may be requested for identity verification under certain circumstances:
- Copy of National ID (NID) or passport
- Recent utility bill or bank statement (for address verification)
- Document proving ownership of the payment method
2.3 Usage Information
The following information is automatically recorded while using the platform:
- Login time, device information, and IP address
- Browser type and operating system
- Gaming history, betting records, and transaction dates and amounts
- Total session duration and list of features used
- Records of communication with customer support
2.4 Cookies and Tracking Technology
Cookies and similar technologies are used on the zedbazi website. These keep user sessions active, remember preferred language and settings, and help improve site performance. Cookies can be controlled from browser settings, though some services may become limited as a result.
Purposes of Data Use
Collected information is used solely for the purposes below. zedbazi never sells your personal information or provides it to unauthorised third parties:
Information is needed for registration, login verification, password recovery, and ensuring account security.
To process deposits and withdrawals smoothly and to correctly verify payment methods (bKash, Nagad, Rocket, etc.).
Transactions are monitored to detect suspicious activity and to protect other users.
Account information is used to provide accurate and prompt assistance via live chat and email.
The platform is improved by analysing which games or features are used most.
To inform you of urgent matters related to account security, policy changes, or transactions.
Data Storage and Security Measures
zedbazi keeps your information secure using both technical and organisational security measures. Security is ensured at every level following industry standards.
4.1 Technical Security
- SSL encrypted protocol (HTTPS) is used for all connections
- Stored data is kept secure with strong encryption
- Regular security audits are conducted on servers
- Unauthorised access attempts to accounts are automatically detected and blocked
- Two-factor authentication via OTP verification is applied
4.2 Data Retention Period
All data is retained while the account is active. Even after an account is closed, certain information may be retained for a specified period for legal obligations, dispute resolution, and fraud prevention.
zedbazi will never ask for your password, OTP, or full payment details via email or chat. If you receive any such request, notify our support team immediately.
Data Sharing with Third Parties
zedbazi does not sell or lease your personal information to third parties. However, sharing information may be necessary in the following limited circumstances:
5.1 Service Provider Partners
The minimum information necessary for effective service delivery may be shared with trusted partners for payment processing (bKash, Nagad, Rocket, Upay, and banking services), gaming content supply, and technical infrastructure management. Each partner is required to comply with strict confidentiality agreements.
5.2 Legal Obligations
It is zedbazi's legal responsibility to provide specific information in compliance with court orders or lawful government directives under applicable laws of Bangladesh. In such cases, the required information will be provided to the authorities.
5.3 Corporate Changes
In the event of a business merger or acquisition, user data may be transferred. Users will be notified before such changes take place, and the security of their data will be maintained.
User Rights and Control
Every zedbazi user has the following rights over their own personal information:
- Right to Access: You may request details of the information stored in your account.
- Right to Correction: You may request the correction of inaccurate or outdated information.
- Right to Deletion: After closing your account, you may request the deletion of stored information, provided there are no legal obligations requiring its retention.
- Right to Opt Out of Marketing Communications: You may request to stop receiving promotional messages.
- Data Portability: Where applicable, you may request a copy of your information in a common format.
To exercise these rights or for any questions, contact our 24/7 live chat support. Information about Responsible Gaming, including account limits and self-exclusion, also covers personal control options in detail.
Age Restrictions and Sensitive Information
7.1 Age 21+ Requirement
All casino and betting services on zedbazi are for individuals aged 21 or above only. The date of birth provided at registration is verified, and if a user is suspected to be a minor, the account is suspended immediately.
7.2 Sensitive Information
zedbazi does not collect sensitive personal information such as a user's health, religious beliefs, political views, or similar data, and will never ask you to provide such information.
If you believe a minor in your family is using this platform, notify our support team immediately. We will take prompt action.
External Services and Limitations
The zedbazi platform works with various third-party game developers to deliver gaming content, such as Pragmatic Play, PG Soft, JILI, Evolution, and Spribe. These developers may have their own privacy policies that apply to information processed on their own servers.
zedbazi is not responsible for the data protection policies of payment gateway services (bKash, Nagad, etc.), although we only use trusted and secure payment services.
Policy Changes and Updates
This Privacy Policy may be updated from time to time due to business needs, technological changes, or legal obligations. After each revision, the updated date will be noted on this page.
For significant changes, registered users will be notified via email or through the platform. Continuing to use the service after any change constitutes acceptance of the updated policy.
For more details about this policy or general information, visit our FAQ section, where answers to commonly asked questions are available.
Contact and Complaints
For any questions, concerns, or requests related to personal information regarding this Privacy Policy, please contact our support team through the following methods:
Every step we take regarding the protection of your personal information is considered and responsible. More details about your relationship, rights, and responsibilities with zedbazi can be found on our About Us page.