zedbazi Terms and Conditions

Introduction and Eligibility

These terms and conditions form a legally binding agreement between zedbazi and all its users. zedbazi is an online casino and sports betting platform operated for users in Bangladesh. By accessing the platform, registering, or using any of its services, you unconditionally accept these terms.

zedbazi provides its services only to individuals who are legally capable of complying with these terms and are eligible to participate in online gaming under applicable law. It is your responsibility to be aware of the laws in your own country or region before using the platform.

This document applies to all zedbazi products and services, including: live casino, slot games, sports betting, fishing games, crash games and the mobile application. If you have any difficulty understanding any part of these terms, please contact our customer support team.

Account Registration

To register on zedbazi, you must provide accurate and complete information. Opening an account with false or incomplete information is prohibited, and zedbazi reserves the right to immediately close any such account.

2.1 Registration Requirements

• Each individual may operate only one account. Having more than one account is strictly prohibited.
• The email address and mobile number provided at registration must be active and registered in your name.
• The account holder is solely responsible for keeping their username and password confidential.
• If you suspect unauthorised access to your account, notify zedbazi customer support immediately.
• The account may not be transferred to or shared with anyone else.

2.2 Account Verification

zedbazi may request identity verification after registration or at any time to ensure security. If the required documents are not provided on time, some or all account functions may be temporarily restricted.

Age Verification and Identity

To open an account on zedbazi and participate in any gaming or betting activity, the user must be at least 21 years old. This is a non-negotiable condition of our platform. Anyone under 21 is not permitted to open an account.

3.1 Documents Required for Identity Verification

• A clear copy of a National ID Card (NID), passport or driving licence.
• Proof of current address (utility bill, bank statement, etc.).
• Proof of ownership of the payment method — the name must match the deposit or withdrawal method used.

Deposits and Withdrawals

Transactions on zedbazi are straightforward and secure. Deposits and withdrawals can be made via popular mobile banking services and bank transfers in Bangladesh. The following policies apply to every transaction.

4.1 Deposit Terms

• The minimum deposit amount is ৳200 (the same across all methods).
• Accepted methods: bKash, Nagad, Rocket, Upay and bank transfer (Dutch-Bangla Bank, BRAC Bank and other major banks).
• Deposits must be made only from a method registered in your own name — deposits from third-party accounts are not accepted.
• If a deposit does not appear in your zedbazi account for any reason, contact customer support with proof of the transaction.

4.2 Withdrawal Terms

• The minimum withdrawal amount is ৳800.
• Withdrawals are generally processed within 5–30 minutes.
• Withdrawal methods: bKash, Nagad, Rocket, Upay and bank transfer.
• Before requesting a withdrawal, any active bonus wagering requirement must be met.
• Withdrawals can only be made to the same method used for the deposit.

Bonuses and Promotional Offers

zedbazi offers various promotional offers for new and regular users. Before claiming any offer, you must read the associated terms carefully.

5.1 Welcome Bonus

zedbazi's welcome bonus is a 120% bonus on the first deposit, up to a maximum of ৳10,000. For example: if someone deposits ৳1,000 they will receive a ৳1,200 bonus, giving a total balance of ৳2,200. To withdraw this bonus, the bonus amount must be wagered 15 times — that is, bets totalling ৳1,200 × 15 = ৳18,000 must be placed.

5.2 General Bonus Terms

• Bonuses may only be used on eligible gaming activities — zedbazi publishes the list of qualifying games.
• Bonus funds are not immediately cash; they cannot be withdrawn before the wagering requirement is met.
• A bonus offer applies once per person, per household, per IP address and per payment method.
• zedbazi reserves the right to change, suspend or cancel any bonus offer.
• The period for completing bonus wagering requirements is stated in the offer details — any unused bonus will be cancelled once that period expires.

5.3 VIP Cashback

zedbazi's VIP programme has three tiers: Bronze, Silver and Gold. Cashback is paid weekly on net losses. Bronze tier receives up to 0.3%, Silver up to 0.5% and Gold up to 0.8%. Example: a Silver member who has a net loss of ৳20,000 in a week will receive ৳20,000 × 0.5% = ৳100 cashback. Advancement to a higher tier depends on sustained active participation and the overall activity of the account.

Gaming Rules

All games on zedbazi are operated by third-party software providers. Each game has its own rules, which can be found within the game itself.

6.1 Game Results and Technical Issues

• If a game cannot be completed due to a technical problem with the game software or server, the stake for that bet will be refunded.
• Any winnings resulting from a software error or display fault will be automatically deemed void.
• zedbazi is generally not liable for bets lost due to a dropped internet connection; however, confirmed server-side issues may be considered on a case-by-case basis.

6.2 Special Sports Betting Rules

• All bets will be settled at the odds at which they were placed; if odds change after the match starts, the original odds remain valid.
• If a match is cancelled or abandoned, all bets on that match will be voided and stakes returned.
• If one selection in a multi bet is voided, the remaining selections will be settled with that selection's odds set to 1.00.

Prohibited Activities

It is every user's responsibility to use zedbazi's services honestly. The activities listed below are strictly prohibited, and if any one of them is proven, the account will be immediately closed.

• Operating multiple accounts or controlling family members' accounts for the purpose of claiming bonus benefits.
• Deliberately exploiting any error, vulnerability or inconsistency in game software.
• Using automated betting software, bots or artificial aids to play games.
• Making deposits using third-party accounts or stolen card or mobile accounts.
• Using the zedbazi platform for money laundering or any other illegal purpose.
• Engaging in fraudulent, threatening or abusive behaviour towards zedbazi staff.
• Republishing or using any content from the platform for commercial purposes without zedbazi's permission.

Account Closure and Suspension

zedbazi reserves the right to suspend or close any account at any time without giving a reason. However, such action is usually taken due to prohibited activity, breach of terms or security concerns.

8.1 Closure at the User's Request

Any user who wishes to close their account may request this through live chat or email to customer support. If active bonus requirements have not been met before closure, the bonus will be cancelled; however, any valid cash balance will be returned.

8.2 Self-Exclusion for Responsible Gaming

zedbazi offers a Self-Exclusion facility for responsible gaming. If a user feels that their gaming habits are becoming harmful, they can apply for self-exclusion by visiting the responsible gaming page. Once this facility is active, the account cannot be reactivated before the specified period has ended.

Privacy and Data Protection

zedbazi gives the highest priority to protecting users' personal information. Full details of how information collected during account registration and management is used, stored and protected can be found in our privacy policy.

• User information is not sold to third parties.
• Information is used only for operating the service, preventing fraud and meeting legal obligations.
• All transactions are secured through SSL encryption.
• Users have the right to request that their data be stored or deleted — see the privacy policy for details.

Responsible Gaming

zedbazi believes that gaming should be a form of entertainment, not a source of income. We encourage all our users to enjoy games in a controlled and informed manner. Please remember that all gaming activities carry financial risk and winnings are never guaranteed.

zedbazi provides tools such as deposit limits, session time limits, and self-exclusion for users' benefit. Details on how to use these features and how to get help with problem gaming are available on our Responsible Gaming page.

Limitation of Liability

zedbazi strives to provide the highest quality service through its platform. However, zedbazi will not be held liable in the following situations:

• Issues caused by the user's own device, internet connection, or third-party services.
• Service disruptions due to unexpected technical failures, natural disasters, or circumstances beyond our control.
• Account information falling into someone else's hands due to the user's own negligence.
• Financial losses resulting from gaming decisions — zedbazi does not provide advice or predictions.

zedbazi reserves the right to modify, suspend, or discontinue its services. Reasonable notice will be given to users before any major changes.

Changes & Contact

zedbazi reserves the right to update these terms and conditions at any time. Continued use of the platform after any changes take effect will be considered acceptance of the new terms. We therefore recommend visiting this page regularly.

12.1 Complaints & Dispute Resolution

If you have any complaints about zedbazi's services, please contact our customer support first. Support is available 24/7 in Bengali and English via live chat. Complaints can also be submitted by email — we endeavour to respond to general complaints. For quick answers to common questions, please check our FAQ page.

12.2 Legal Validity

If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to be fully effective. Any disputes relating to this agreement will be resolved through dialogue and mediation.