For ages 21+

zedbazi Responsible Gaming — Keep Yourself Safe

Betting can be a form of entertainment, but it becomes a problem when it turns into a habit. zedbazi believes that every player must stay aware of their own limits. On this page you will find self-limit tools, warning signs, and ways to get support.

For players aged 21 and above only

zedbazi's Commitment

zedbazi is an entertainment platform — not a guaranteed way to make money. We want every user to play consciously and within their means. To support this, we offer voluntary limit-setting on every account and provide 24/7 assistance at any time.

Under our Terms and Conditions, the minimum age to participate in casino and betting activities in Bangladesh is 21. We verify age and do not allow minors to open an account.

We believe that with honest information and the right tools, any player can keep their gambling habits in check. This is not just our responsibility — it is our commitment.

If you feel you are losing control over your gambling, contact our live chat without delay — we are available 24 hours a day, 7 days a week in both Bengali and English.

Tools to Keep Yourself Safe

zedbazi gives you the ability to set your own limits. Use the tools below to keep your pace and spending under control.

Deposit Limit

Set a fixed maximum for your daily, weekly or monthly deposits. Once this limit is reached, no further deposits can be made, helping you avoid overspending.

Session Time Limit

Decide in advance how long you will play in one session. When the set time is up, the system will automatically alert you and help you stop playing beyond that point.

Bet Limit

Set a maximum amount you can place on each bet. This significantly reduces the risk of losing a large sum in a single game.

Loss Limit

Set a maximum amount you can lose within a given period. Once that amount is lost, your ability to play is temporarily suspended.

Cooling-Off Period

Temporarily close your account for a few days or a few weeks. During this time you will not be able to log in or place any bets.

Self-Exclusion

If you feel a short break is not enough, opt for long-term self-exclusion. During this period your account will be completely inactive and no promotional messages will be sent.

To activate these tools, go to your account settings or contact zedbazi's 24/7 live chat.

Warning Signs of Problem Gambling

It can be difficult to recognise on your own when betting is becoming a problem. If any of the signs below apply to you, take it as an important signal. You can also find more information on this in our FAQ section.

  • You are betting beyond your budget — using money meant for essential expenses.
  • You are placing more bets to recover lost money, known as "chasing losses".
  • You are hiding your gambling from family or friends, or lying about it.
  • You want to stop gambling but cannot — you keep starting again.
  • Your attention is drifting away from work, studies or family responsibilities due to an excessive focus on gambling.
  • You feel restless, irritable or stressed when you are unable to gamble.
  • You are gambling to cope with financial problems or to escape emotional distress.
If you notice one or more of the above signs in yourself, contact our support team right away. zedbazi's live chat team is active 24/7.

Check Yourself

Ask yourself the questions below. This is not a clinical test, but these simple questions can help you become more aware of your own situation.

Ask yourself about the past 30 days:

If two or more of your answers are "yes", please talk to our support team.

Ways to Get Support

Getting out of a problem gambling situation can be difficult to do alone. Support from family, trusted friends and professional counsellors is the most effective help in these cases. We at zedbazi are also always here for you.

zedbazi Live Chat

Reach our live chat support team at any time of day or night. The team provides assistance in both Bengali and English and maintains complete confidentiality.

Email Support

If you prefer not to chat directly, you can also contact us by email. Our support email is: [email protected] — we will reply as quickly as possible.

Family and Trusted People

A close family member or trusted friend can be your first source of support. Speak to them openly — you do not have to carry this alone.

Professional Counsellors

Consulting a mental health specialist or behavioural therapist can provide the most effective help. Several organisations in Bangladesh offer addiction counselling services.

Under our Privacy Policy, any information you provide when seeking support is kept completely confidential and is not shared with any third party.

Protection of Minors

The minimum age to open an account and participate in any betting or casino activity on zedbazi is 21. We verify age at the time of registration and reserve the right to request additional proof in any case of doubt.

If anyone under 21 lives in your household, use a password lock or parental control software on your device to prevent them from accessing sites of this kind. Never share your password or login details with anyone else.

Account sharing is prohibited — allowing anyone else to use your account is strictly forbidden and may result in account termination.
Age verification is mandatory — where there is doubt, we verify age through a national ID card or passport.

What You Should Know Before You Play

Betting or casino gaming is entertainment — it is not a reliable source of income. The outcome of any slot or live casino game is completely random, and previous results have no influence on future results. "I'll win next time" is a common misconception.

Always make betting decisions with a clear head. Avoid playing when you have been drinking, are under stress, or are feeling low. Only bet what you can afford to lose without it causing you hardship.

  • Set a budget before you play and stop when you reach it.
  • Set a time limit — playing for too long at a stretch weakens your decision-making.
  • Think carefully before putting your winnings back into bets.
  • Treat gambling as entertainment — not as a solution to financial problems.
  • Take regular breaks and spend time on other activities outside of gambling.

Responsible Gaming FAQ

Log in to your account, go to the Settings section, and look for the "Responsible Gaming" option. From there you can set a daily, weekly or monthly deposit limit. If you run into any trouble, our live chat support team is available to help you directly.

No. Self-exclusion only temporarily suspends your ability to play — it has no effect on your balance. Your balance can be withdrawn once the exclusion period ends or upon your request. Contact us directly for more details.

Start by speaking calmly with that person and try to make them aware of the situation. You can also reach out to zedbazi's support team by email or live chat for guidance. Speaking with a professional mental health specialist is another effective step.

A cooling-off period is a short-term break — ranging from a few days to a few weeks — during which you will not be able to log in. Self-exclusion is long-term — it can last several months or even be permanent. During the exclusion period, no promotional messages will be sent to you.

No. The minimum age to participate in any form of betting or casino activity on zedbazi is 21. Age is verified at the time of registration, and in suspicious cases a national ID card or passport must be provided to confirm identity.

Absolutely. zedbazi's support team will listen to you without any judgment. Contact us via live chat or at [email protected] and we will help you set the necessary limits or temporarily deactivate your account.